I teach participants in my workshops how to write great work policies. Once they learn the technique for doing so, the question that always follows is...

By itself, incident reports are pretty neutral. It gains an effect or character in the manner you use it. But nobody ever said that I.R.’s are suppose...

The best way to write a policy is to treat it like a story. A story engages by leading the reader into a journey, and it makes it easier to remember....

What's one thing you can start doing now to increase the chances of your work requests being granted? Clue: it's not as complicated as you think. List...

Are you trying to introduce changes at work? Are you issuing new policies which will require people to adjust? Let me share a story which can help you...

In this post series, I’m going to discuss the 3 rules I use when I teach my workshop students to help them write company policies. The first one deals...

In this post, you’re going to learn what the law says about leave benefits so you can create legally compliant leave policies and you can answer emplo...

When events that go beyond normal operations happen to my clients, I recommend one thing be done quickly: have people write incident reports as soon a...

How does it feel when you send out a new memo or policy at work? I’m sure that as the writer, you feel very vulnerable or self-conscious. Here's some...

Resignation is a tricky subject because different people have different ideas of how this should be treated. Some employees think that they can resign...

Preventive suspension is one of the disciplinary tools provided by the Labor code. But there seems to be some confusion when it can be imposed. Does e...

What should an employee do if they are being invited to join an investigation? What if there is no Notice to Explain provided? Is the company doing so...