Whenever penalties are concerned, due process is a basic requirement you have to deal with. Due process simply means having a valid ground and giving...

You issue policies and actions with the best of intentions. However, they sometimes backfire on you. Here are 2 tips to avoid that from happening.

What do you do if your favorite employee screws up at work? You want the violation to stop, but you can’t bear to see your employee’s face if you hand...

I teach participants in my workshops how to write great work policies. Once they learn the technique for doing so, the question that always follows is...

By itself, incident reports are pretty neutral. It gains an effect or character in the manner you use it. But nobody ever said that I.R.’s are suppose...

The best way to write a policy is to treat it like a story. A story engages by leading the reader into a journey, and it makes it easier to remember....

What's one thing you can start doing now to increase the chances of your work requests being granted? Clue: it's not as complicated as you think. List...

Are you trying to introduce changes at work? Are you issuing new policies which will require people to adjust? Let me share a story which can help you...

In this post series, I’m going to discuss the 3 rules I use when I teach my workshop students to help them write company policies. The first one deals...

In this post, you’re going to learn what the law says about leave benefits so you can create legally compliant leave policies and you can answer emplo...

When events that go beyond normal operations happen to my clients, I recommend one thing be done quickly: have people write incident reports as soon a...

How does it feel when you send out a new memo or policy at work? I’m sure that as the writer, you feel very vulnerable or self-conscious. Here's some...