Most fights happen when one person does something that the other wasn’t expecting. It can also be the other way around when a person fails to do somet...
What work issues need to be addressed by the proper policies? You may not know what to prioritize. Are you worried you may be missing them? Take some...
I teach participants in my workshops how to write great work policies. Once they learn the technique for doing so, the question that always follows is...
By itself, incident reports are pretty neutral. It gains an effect or character in the manner you use it. But nobody ever said that I.R.’s are suppose...
The best way to write a policy is to treat it like a story. A story engages by leading the reader into a journey, and it makes it easier to remember....
What's one thing you can start doing now to increase the chances of your work requests being granted? Clue: it's not as complicated as you think. List...
Are you trying to introduce changes at work? Are you issuing new policies which will require people to adjust? Let me share a story which can help you...
In this post series, I’m going to discuss the 3 rules I use when I teach my workshop students to help them write company policies. The first one deals...
How does it feel when you send out a new memo or policy at work? I’m sure that as the writer, you feel very vulnerable or self-conscious. Here's some...
What does the law say about the grace period? Is it a good idea to have them? What can go wrong when you implement these types of policies? How do we...